TurboTax Reviews
(Rated by 2057 users)
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Payment Methods
- Credit/Debit Cards
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
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Overall Rating
5.0
Base on 6 Reviews
Ratings by Feature
Ratings by Feature
- Price & Quality4.7
- Shipping & Delivery4.0
- Return Policy4.0
- Customer Service4.0
Recent Customer Reviews (6)
Margaret Peck
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Anthony Kent
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Eric Bachmeier
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Kevin Walton
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Ines Ackermann
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Billy Spanjers
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TurboTax Pricing
Deluxe
starting at $69
Premium
$129
TurboTax Free Edition
$0 Federal + $0 State + $0 To File
TurboTax Live Assisted Basic
$0 Federal + $0 State
TurboTax Desktop Basic
$40
TurboTax Desktop Deluxe
$45
TurboTax Desktop Premier
$45
TurboTax Desktop Home & Business
$60
TurboTax Desktop Business
$60
Payment Methods
Accepted Payment Options:
Prices for items on Turbotax.intuit.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
Payment Process
- Payments can be made online during the checkout process.
- For TurboTax credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
TurboTax Pros & Cons
Pros
1
User-Friendly Interface: TurboTax offers a high-quality user interface that guides users through the tax preparation process step-by-step.
2
Expert Support: Users can upgrade for instant access to a tax expert, providing additional support for complex tax situations.
3
Accuracy Guarantee: TurboTax provides a 100% Accurate Calculations Guarantee, which covers penalties and interest due to calculation errors.
4
Maximum Refund Guarantee: If users get a larger refund or smaller tax due from another method, TurboTax will refund the applicable purchase price.
5
Full Service Option: The Full Service option allows users to hand off their tax documents to a professional, who will prepare the return.
6
Mobile-Friendly: The service is mobile-friendly, allowing users to upload forms and work on their taxes on the go.
7
Refund Options: Users can choose from various refund options, including direct deposit, check, or prepaid debit card.
CONS
1
Cost: TurboTax is one of the more expensive options for filing taxes online, with prices starting at $69 for Deluxe and $129 for Premium.
2
Limited Free Option: Only about 37% of taxpayers qualify for the free DIY filing option, which is limited to simple tax returns with Form 1040 and limited credits.
3
Additional Fees: Users may need to pay extra for state filing, upgrading to live support, or using the Full Service option.
4
Complexity: While it is good for complex tax situations, the complexity of the service can sometimes make it difficult to determine if you qualify for a free or low-price option until you've completed the process.
TurboTax Features and Benefits
Features
Q&A-based interface
intuitive design makes it easy for users to navigate the tax filing process
Import of tax documents
automatically import your W-2 into TurboTax’s software to save time
Fees payable from your tax refund
option to pay your tax-prep fees out of your tax refund
Live support
on-demand help from tax experts with an average of 12 years’ experience
Audit support and defense
provide informational support if you’re audited
MAX Add-On Program
offers additional benefits like identity theft monitoring and insurance, and priority care, at an extra cost
Tax Calculators
help you estimate your tax refund or amount owed before you file
Multi-State Filing Option
help you file in multiple states if you lived or earned income in more than one state
Mobile App Feature
file your taxes on the go with the TurboTax mobile app
Online Community Support
get answers to your questions from the TurboTax community
100% accurate calculations
guarantees 100% accurate calculations
Satisfaction Guaranteed policy
return desktop products within 60 days of purchase for a full refund
User-Friendly Interface
guides users through the tax preparation process step-by-step
Expert Support
upgrade for instant access to a tax expert for complex tax situations
Accuracy Guarantee
100% Accurate Calculations Guarantee covers penalties and interest due to calculation errors
Maximum Refund Guarantee
refunds the applicable purchase price if you get a larger refund or smaller tax due from another method
Full Service Option
hand off tax documents to a professional who will prepare the return
Mobile-Friendly
upload forms and work on taxes on the go
Refund Options
choose from various options including direct deposit, check, or prepaid debit card